Grammarly disables AI Expert Review feature after writer backlash
Here's what it means for you.
As AI tools evolve, understanding ethical implications is crucial for leveraging technology responsibly in your work.
What happened
Grammarly has disabled its AI Expert Review feature following backlash over impersonating writers without consent and a resulting class-action lawsuit.
The Context
- Backlash: The feature, which provided feedback mimicking real experts, faced criticism for misusing identities, including those of deceased individuals.
- Legal Action: A class-action lawsuit claims unlawful commercial use of identities, seeking over $5 million in damages.
- Corporate Response: Superhuman CEO Shishir Mehrotra acknowledged the misstep and announced a redesign of the feature before the lawsuit was filed.
The Number
– the minimum damages claimed in the class-action lawsuit, highlighting the financial risks associated with ethical missteps in AI applications.
Takeaway
The discontinuation of this feature signals a growing awareness and scrutiny of ethical practices in AI, setting a precedent for future product development.
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